TERMS AND CONDITIONS (Hosted Phone Services)
In consideration of the mutual promise contained herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledge, the parties agree as follows:
1. INTRODUCTION
These Terms of Service constitute the agreement between TL Technology Corp and the user of TL Technology Corp and any related products or services. This agreement governs both our service and any TL Technology Corp-approved or TL Technology Corp-provided devices used with our service. It applies to all lines on each TL Technology Corp account.
2. EMERGENCY SERVICES-911 DIALING.
TL Technology Corp is not liable for 911 services.
3. MONEY BACK GUARANTEE.
We offer a money back guarantee if you terminate your service within 7 days from your subscription date. Our money back guarantee applies only to the first-ordered line per account, not to additional or secondary lines.
Service Cancellation: You can cancel your service within the first 7 days of your subscription date.
Purchase: If you purchased device, you must also satisfy the following additional conditions.
Wear and Tear: We receive your device in its original condition, reasonable wear and tear excluded, no later 7 days after you cancel your service.
If you do not return the device within 7 days from when you cancel your service, you will be charged a device recovery fee equal to the rebate you received for the device when you first subscribed to the service. We do not provide refunds for any devices (or associated taxes) purchased from retail stores. Please refer to the return policy of the retailer where you purchased your device to determine whether, and under what conditions, you may obtain a refund from the retailer. However, upon cancellation during the money back guarantee period, you will receive a refund of any paid activation fee, 1st month service charge, fees and certain taxes. Our money back guarantee does not apply to any charges for international usage, any features or services not expressly included in your monthly plan fee. In addition, we may not be able to refund all of the taxes that you paid. TL Technology Corp will work to promptly refund any charges eligible for refund under the money back guarantee (less any amounts owed) following the timely return of your device. Charges for usage, services, and features outside of your plan are separately billed and charged to your payment method shortly after cancellation. If you have a billing dispute following the termination of your account, please contact us at www.tltechnology.com
3.1
Right to
Revoke.
We have the right to discontinue or revoke our 30 day money back guarantee
at any time, without prior notice.
4. SERVICE
4.1
Service
Distinctions.
Our service is not a telecommunications service, and we provide it on a
best efforts basis. There are important distinctions between a
telecommunications service and our service. Our service is subject to
different regulatory treatment than a telecommunications service. This
treatment may limit or otherwise affect your rights of redress before
regulatory agencies. Our service requires a high speed broadband connection
which we do not provide. Events beyond our control may affect our service,
such as power outages, fluctuations in the Internet, your underlying ISP or
broadband service, or maintenance. We will act in good faith to minimize
disruptions to your use of and access to our service.
4.2
Small
Business Plans.
If you subscribe to any of TL Technology Corp’s small business plans, we
provide our service, features and the device to you solely for use as a
small business user or domestic business traveler. The following uses are
not considered small business uses and are not permitted under small
business plans: autodialing; continuous or extensive call-forwarding or
conferencing, inbound/outbound centralized or distributed call center
activity, telemarketing of any kind (including, but not limited to,
charitable or political solicitation or polling); fax or voicemail
broadcasting and fax or voicemail blasting
4.3
Inconsistent
with Normal Use.
If you use the service, any feature or the device in a way that is
inconsistent with the normal use for your service, feature or plan, you will
be required, at TL Technology Corp’s sole discretion, to pay the rates for
the service, feature or plan that would apply to the way you used the
service, feature or device, or terminate the plan. For example, if you
subscribe to one of our plans, and your usage is inconsistent with normal
use, you may thereafter be required to pay our applicable, higher rates for
service for all periods in which your use of our service or the device was
inconsistent with normal use. Unlimited voice services are provided
primarily for continuous live dialog between two individuals. Lack of
continuous dialog activity, unusual call patterns, excessive conferencing or
call forwarding, excessive numbers and/or consistent excessive usage (which
may also apply to features such as Directory Assistance) will be considered
indicators that use may be inconsistent with normal use, or that
impermissible use may be occurring and may trigger an account review or
further action by us. We may determine inconsistent use based on material
deviations from the usage patterns and levels of most of our customers using
the same and/or similar service plans, features or devices. Failure to
contact TL Technology Corp in response to its notifications and/or failure
to promptly correct usage activity to conform to normal use will result, in
TL Technology Corp’s sole discretion, in immediate mandatory transfer to
another appropriate plan (which may be higher in cost), suspension or
termination of service. You acknowledge that if your service is terminated
under this provision, you are subject to all applicable disconnection and
recovery charges. TL Technology Corp's right to terminate your account (with
or no reason) is not limited by this provision. For a non-exhaustive list of
examples of uses of our service inconsistent with normal residential use
4.4
No Directory
Listing.
The phone numbers you get from us will not be listed in any telephone
directories. However, any phone numbers you transfer from your local phone
company may be listed.
4.5 Incompatibility with Other Services.
(a) Non-Voice Equipment Limitations. You acknowledge that our service may not be compatible with all non-voice communications equipment, including but not limited to home security systems, TTY, medical monitoring equipment, certain versions of TIVo, satellite television systems, PBX, Centrex, other private telephone networks, or computer modems. You waive any claim against TL Technology Corp for interference with or disruption of these services and equipment, as well as any claim that TL Technology Corp is responsible for any disruption to your business, if applicable.
(b) Certain Broadband, Cable Modem, and Other Services.
(c) You acknowledge that our service presently is not compatible with AOL cable broadband service and certain versions of TiVO. There may also be other services with which our service may be incompatible. Some providers of broadband service may provide modems that prevent the transmission of communications using our service. We do not warrant that our services will be compatible with all broadband services and expressly disclaim any express or implied warranties regarding the compatibility of our service with any particular broadband service.
5 Changes to Service Plans
Your service plan includes terms and conditions such as monthly service allowances, limitations and features, and the associated charges, all as described at tltechnology.com or in other communications and materials made available to you in connection with your order or changes to your service. You acknowledge that your service plan is also subject to these Terms of Service. Our service is subject to our business policies, practices and procedures, which we can change at any time without notice. Unless otherwise prohibited by applicable law, we can also change the terms and conditions of your service plan (such as features and prices) at any time, with or without notice. If we do give you notice, it may be provided on your account web page or monthly bill, in a newsletter, in a mailing, by e-mail, by telephone or other communication permitted under applicable law.
6 Service Term.
We provide our service to you indefinitely. Your service term refers to the period of time for which we will bill you periodically in advance (for example, one month or one year). The service term is the term that you selected from the options available when you signed up for our service. Your first service term begins on the subscription date, which is the date you first ordered service or the date we successfully process your payment, whichever is later. It is not the day you receive the equipment you ordered or the first time you use the service. Your service will continue until canceled by you or by us as provided for herein. Please note that the obligations of this agreement begin on your subscription date and are indefinite.
6.1 Our right to disconnect.
We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition, we reserve the right to immediately disconnect your service at any time without notice. For a non-exhaustive list of instances where we may disconnect your service without notice.
We reserve the right to immediately disconnect your service at any time without notice:
Unlawful for inappropriate use If we determine that you have used our service or the device for an unlawful or inappropriate purpose. If we determine that the use or content does not conform to the requirements in this agreement or that it interferes with our ability to provide service to you or others.
Non-payment If any charge to your payment method is declined or reversed, your payment method expires and you have not provided us with a valid replacement payment method, or in case of any other non-payment of account charges.
Violation of laws of jurisdiction If we determine that you have used our service or your device in violation of laws of jurisdictions outside of TL Technology Corp service areas.
Inconsistent usage If we determine that your use of the service, features, or the device is, or at any time was inconsistent with normal inbound or outbound
Usage patterns for the type of service or plan that you have purchased, or that you have at any time used the service, feature or the device for any of these or similar activities.
Tampering If we determine that you have tampered with your device. Our action or inaction under this section does not constitute any review or approval of your action or use or content.
6.2 Fees upon disconnection.
(a) Disconnection by you. If you attempt to disconnect service for one or more of your lines before the end of your current service term, you will be responsible for all the charges for your current term that are applicable to the disconnected lines(s), including unbilled charges, plus a $29.99 disconnection fee per line. Cancellation is effective on the date you cancel and paid charges are not subject to refund. If you cancel your service before the end of your billing cycle, there are no pro-rated refunds. Charges for any overages, payphone calls to TL Technology Corp, and out-of-plan international calls or any other features and services outside your plan are separately billed and charged to your payment method after cancellation.
(b) Disconnection by us without a reason. If we discontinue service generally, or disconnect your service without a stated reason, you will only be responsible for the charges that have accrued through the date of the disconnection, including a pro-rated portion of the final service term charges, and, if applicable, any recovery fees.
(a) Disconnection by us with a reason. If we disconnect your service for any of the reasons, you will be responsible for all charges through the end of your current service term, including unbilled charges, plus any applicable disconnection and any recovery fees.
(b) All of charges owed at the time of disconnection will be immediately payable. At the time of disconnection, we will immediately charge the credit or debit card you have provided to us for payment, or initiate an electronic funds transfer if that is your payment method, for all amounts due and owing on disconnection. We will pursue collection for unpaid amounts on disconnected accounts and may report these unpaid charges to credit bureaus.
6.3 Service Disconnection on Number Transfer or "Port".
(a) You may be able to take, or “port” your current telephone number(s) to another service provider. You will remain responsible for all charges and fees until you notify TL Technology Corp of your election to cancel services. If a port is unsuccessful for any reason, your service and your agreement with us will not terminate, you will remain a TL Technology Corp customer, and you will continue to be responsible for all charges and fees associated with your TL Technology Corp services.
(b) Multiple-line Accounts. If you request your new service provider to port a number from us and you have multiple numbers assigned to your account and/or additional devices such as the Soft phone on your account, you are required to inform us of your intent to terminate all the services on your account, prior to the successful completion of the requested port or we will select the most appropriate billing plan for any remaining numbers and/or devices on your TL Technology Corp account, and you will continue to be responsible for all the charges and fees associated with the remaining services on your TL Technology Corp account. Once the port of
(c) the requested number is completed, you will remain responsible for all charges and fees through the end of that billing cycle, including any applicable disconnection fees and recovery fees that may apply to the ported number.
(d) Release of Numbers. You acknowledge that in the event of any account termination or cancellation, all numbers associated with your account are released and may not be available to you upon your reactivation. Request for TL Technology to port number. If you request that TL Technology Corp port a number from an existing service provider to TL Technology Corp, TL Technology Corp will use commercially reasonable efforts to assist you in porting that number. You acknowledge that service providers require verification of identity, as well as authorization and other reasonable information in order to port any numbers to TL Technology Corp and its affiliates. You must correctly complete a letter of authorization (LOA), provide us with a copy of your most recent bill from such service provider, as well as provide us with any other information required by such service provider to port your number. Failure to provide any information requested by TL Technology Corp or the third party service provider will delay the porting of the number to TL Technology Corp. TL Technology Corp shall not be responsible for any delay in the port of your number and will not provide credit for any such delays.
6.4 Termination of Service.
(a) In order to terminate your service, you must contact our Customer Care Department, via telephone, at the following phone number (626) 371-9138. Our Account Management Department is available to assist you Monday-Friday 9:00 a.m. to 5:00 p.m. and Saturday-Sunday Closed. Please note that whether or not you qualify for any applicable money back guarantee, simply returning your device to us, without notifying our Customer Care Department that you wish to terminate service and without receiving a return authorization number from us, will not terminate your service and you will remain responsible for all costs and fees associated with your account, including, but not limited to, monthly recurring fees for your service plan and may also disqualify you for an applicable money back guaranteed.
7. DEVICES
7.1 Devices purchased from a retail provider.
(a) Return of Device. Except as provided in the limited warranty found in Section 7.1(b) below, if you purchased your device from a retail provider, you may return your device only to that retail provider. All device returns are subject
(b) to the return policy of the retail provider and are not eligible for any applicable money back guarantee offered by us. We will not accept any device returned to us from a retail customer.
(c) Limited Warranty from TL Technology Corp for retail customers only. We will provide a limited warranty on the device only for manufacturing defects for a period of 1 year from your subscription date. This retail customer limited warranty does not apply to any defect or failure other than a manufacturing defect. Without limiting the generality of the warranty, it does not apply to any defect caused by damage in transit, retailer handling, or your handling of your device.
(d) Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. For returns subject to this retail customer limited warranty, the following conditions must be satisfied: we receive your device, in its original condition, reasonable wear and tear excluded, together with the original packaging, all parts, accessories, and documentation;
7.2 Devices received from us.
(a) Limited Warranty. Except as set forth in these Terms of Service, if you received a device from us and the device included a limited warranty from another person (such as the manufacturer) at the time you received it, you should read the separate limited warranty document you got with the device for information on the limitation and disclaimer of certain warranties. We will provide a limited warranty on the device only for manufacturing defects for a period of 1 year from your subscription date. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
(b) Repair or replacement. Your only remedy for any breach of any limited warranty or other breach of any duty regarding a device is to get a repaired or replacement device. This limited warranty applies in place of the limited warranty included with the device if the included limited warranty is less favorable to you than this warranty.
(c) Service Cancellation. You cancel your service within the 15 days money back guarantee period; you may obtain a credit for the amount paid for the device.
(d) Receipt of damaged devices. If you receive cartons or devices that are visibly damaged, you must note the damage on the carrier's freight bill or receipt and keep a copy. You must also keep the original carton, all packing materials, and parts in the same condition in which you received them from the carrier. You must then contact our customer care department immediately at 1-626-371-9135
(e) Ownership and Risk of Loss. You will own your device and bear all the risk of loss, theft, or damage. This risk is from the time we ship your device to you until the time you return it to us according to this agreement.
7.3 Tampering with the Device.
You may not change the electronic serial number or equipment identifier or encryption keys or other authentication or technical data of your device or perform a factory reset of your device without first getting our written consent.
7.4 Prohibited Devices.
You are prohibited from using TL Technology Corp services with any devices other than TL Technology Corp -approved devices received from retailers or from us.
7.5 Disclaimer.
Other than express warranties for the device in the documentation that comes with your device and the retail customer limited warranty in this agreement, following the term of the limited warranty, we make no warranties of any kind, express or implied, and specifically disclaim, following the term of the limited warranty, any warranty of merchantability, fitness of the device for a particular purpose, title or non-infringement, or any warranty arising by usage of trade, course of dealing, or course of performance, or any warranty that the device or any firmware or software is "error free" or will meet your requirements. This section does not limit any disclaimer or limitation of warranty in the documentation provided with your device. Device warranties do not apply to Business Plus customers.
8. FEES, TAXES, AND OTHER CHARGES.
8.1 Fees and charges.
These fees and charges may change from time to time. We may introduce new products and services at special introductory pricing. At our discretion, we may change introductory pricing. Where required by law, we will send notification of invoices to your email address on file with us. We reserve the right to bill you more frequently if you owe us more than $75.
8.2 Taxes
State and local governments may assess taxes, surcharges, or fees, or all of these, on your use of our service. These charges may be a flat fee or a percentage of your TL Technology Corp charges and may change without notice. These charges are based on the rates applicable to the address you provided to us. You are responsible for all applicable taxes, fees, or charges for your subscription, use, or payment for our service or your device. These amounts are in addition to the payment for your service or devices. We will bill these charges to your payment method according to the terms in this agreement. If you are exempt from payment of any of these taxes, you must provide us with an original certificate that satisfies the legal requirements attesting to tax-exempt status. Tax exemption will only apply from the date we receive your certificate.
8.3 Activation Fee.
Unless such fee is changed or waived by us as part of an offer, we will charge you a one-time activation fee of $19.98 per line for residential and business accounts as well as any other activation fee that may apply to the particular features or service that you select.
8.4 Disconnection Fee (Does Not Apply to Business Plus Customers).
Unless waived as set forth below or pursuant to an offer, you will be charged a disconnection fee of $39.99 per voice line if your service is disconnected, subject to state and local laws. The disconnection fee is not charged if your service is disconnected during an applicable Money Back Guarantee period. In addition, the disconnection fee is waived according to the following:
8.5 Rebate and other Recovery Fees.
If you purchase a product or service for which a rebate or benefit is provided that is dependent upon your maintaining TL Technology Corp service for a particular length of time, and if you disconnect service before the end of that period, you agree to pay us the applicable recovery fee. A recovery fee is equal to the difference between the price you paid to us and the advertised regular price of the product or service at the time you received it. Any recovery fees are cumulative and are in addition to any other amounts you may owe us, including any disconnection fees. For example, if an offer or promotion provides a rebate for a phone adapter and discloses that a rebate recovery fee is applied if the service is disconnected prior to a minimum required period, you would be charged the applicable rebate recovery fee.
8.6 No Credit Allowances or Refunds for Prepaid Service Plan Customers.
Subject to our money back guarantee and law, we will neither credit nor refund any service fees or any other amounts you pay for any prepaid service plans.
8.7 No Credit for Non-Usage or Misdialing
Neither non-usage of the service nor misdialing while using the service entitle you to a credit for, or refund of, any portion of a payment made to us.
9. BILLING, PAYMENT, AND NOTICES.
9.1 Billing.
We will charge your method of payment in advance for each monthly service plan fee, associated taxes and surcharges, in arrears for any usage and calls not covered by your plan, and immediately on disconnection for any unbilled amounts and any disconnection, rebate and other recovery fees, if applicable, that are due. If you subscribe to a prepaid annual plan, we will bill you in advance for the service plan fee due for the entire year, plus any associated taxes, fees and surcharges, and in arrears on a monthly basis, subject to the proviso that we may initiate for mid-cycle billing of additional amounts due that exceed $75.00, for usage and calls not covered by your plan, and immediately on disconnection for any unbilled amounts and, if applicable, any disconnection, rebate or other recovery fees that are due. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic transfer from your account as soon as the same day you make your payment, or to process your check as a check transaction in which case you will not receive your check back from your financial institution. Late payments will be subject to late payment fees and returned electronic check payments will be subject to returned check fees, each of which are further detailed as part of our fees and charges. When you subscribe to our service, you must give us a valid email address and a payment method that we accept. We reserve the right to stop accepting your payment method or your payments. You must advise us at once if your payment method expires, you close your account, your billing address changes, your email address changes, or your payment method is cancelled and replaced on account of loss or theft.
9.2 Payment.
When you subscribe to our service, you authorize us to collect from your payment method, including, if applicable, disconnection fees, late fees, check return fees, rebate or device recovery fees and any other outstanding charges. This authorization will remain valid until 30 days after you terminate our authority to charge your payment method.
9.3 Collection.
If we disconnect your service, you will remain liable to us for all charges under this agreement and all the costs we incur to collect these charges, including, without limitation, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
9.4 Notices.
You agree to promptly update your account information whenever your personal or billing information changes (including, for example, your name, address, e-mail address, telephone number, and credit/debit card number and expiration date or other payment method information). You authorize TL Technology Corp to send you notice and information regarding your service, including via e-mail, over the Internet. If notices are sent by us to the last email address provided by you, you agree that we have provided sufficient email notice and you waive any rights to assert failure of notice. You understand that it is difficult for us to distinguish between credit and debit cards. You agree to waive your rights under Regulation E to receive 10 days advance notice from us regarding the amount that we will debit from your account. While we may send you messages about your billing from time to time, we are not obligated to do so. We may change or cease our messages at any time without notice to you.
9.5 Billing Disputes.
If you want to dispute any TL Technology Corp charges on your statement, you must notify us at 626.371.9138 within 7 days after you receive your statement from your bank or credit card issuer. If you do not dispute the charges within 7 days, you waive any right to contest the charges.
10. PROHIBITED USES; UNLAWFUL USES AND INAPPROPRIATE CONDUCT.
10.1 Lawful purposes only.
You may use our service and your device only for lawful, proper and appropriate purposes. You may not use our service or your device in any way that is illegal, fraudulent, improper or inappropriate. For a non-exhaustive list of examples of illegal, fraudulent, improper or inappropriate uses of our service and/or devices,
10.2 Monitoring.
We may monitor the use of our service for violations of this agreement. We may remove or block all communications if we suspect a violation of this agreement, or if we think it necessary in order to protect our service, or TL Technology Corp, its parent, affiliates, directors, officers, agents, and employees from harm.
10.3 Providing information to authorities and third parties.
If we believe that you have used our service or your device for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You consent to our forwarding of any such communications and information to these authorities. In addition, we may disclose your name, telephone number, credit card information, and other personal information, any communications sent or received by you, and any other information that we may have about your account, including but not limited to, types of service, length of service, MAC address(es), IP address(es), email address(es), registered 911 address, and all other account information, as follows:
(a) in response to law enforcement or other governmental agency requests;
(b) as required by law, regulation, rule, subpoena, search warrant, or court order;
(c) as necessary to identify, contact, or bring legal action against someone who may be misusing the service, the device, or both;
(d) to protect TL Technology Corp's rights and property; or both;
(e) in emergency situations where disclosure of such information is necessary to protect TL Technology Corp customers or third parties from imminent harm.
10.4 Use of Service and Device by Customers Outside the United States.
Although we encourage you to use our service to call foreign countries from the United States and to use our service as you travel, the services are only offered and supported in the United States. Our service is designed to work generally with unencumbered high-speed internet connections. However, if the high-speed internet connection you are using is not within a TL Technology Corp service area or your ISP or broadband provider places restrictions on using VoIP services, we do not claim that they will allow you to use our service. You will be solely responsible for any violations of local laws and regulations or violations of ISP and broadband provider terms of service because of your use of our service. If you ship a device outside the United States for use in another country, you are solely responsible for determining and adhering to compliance with all applicable custom, regulatory and other laws regarding the transport, distribution and use of such device and the service.
10.5 No Transfer of Service.
You are the sole account holder for the service for all purposes and are solely responsible for all charges incurred on the account, regardless of changes to the account, including billing information. You may not resell or transfer your service, account or your device or provide a telephone service to anyone else by using your TL Technology Corp service or features of your TL Technology Corp service without first getting our written consent. In no event may your account be assigned to a non-U.S. resident. Attempted assignments of service and accounts through changes in account and billing information does not relieve you of liability and responsibility for use of the service and features, or for charges on the account unless we have not consented to the assignment in writing or unless we actively facilitate the assignment as evidenced in our Customer Care records. Attempted assignments of accounts without our written consent through changes you may make in your account and billing information does not relieve you of liability and responsibility for the account. You may elect to authorize others to access your account by calling us at (626)371-9138
10.6 No Alterations or Tampering.
If you copy or alter or have someone else copy or alter the firmware or software of the device in any way that facilitates a compromise of your service, you are responsible for any charges that result. You may not attempt to hack or otherwise alter or disrupt our service or make any use of our service that is inconsistent with its intended purpose.
10.7 Theft of Service.
You may not use or obtain our service in any manner that avoids TL Technology Corp policies and procedures, including an illegal or improper manner. You will notify us immediately at (626)371-9138. if your device is stolen or if you believe that your service is being stolen, fraudulently used, or otherwise being used in an unauthorized manner. When you notify us of one of these events, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use, or unauthorized use of service. If you fail to notify us in a timely manner, we may disconnect your service and levy additional charges on you. Until you notify us, you will be liable for all use of our service using a device stolen from you and any stolen, fraudulent, or unauthorized use of our service whether or not it involves a stolen device.
11. LIMITATION ON WARRANTIES, REMEDIES AND LIABILITY.
11.1 AS IS Services.
You agree that our services are provided "as is," except to the extent provided below.
11.2 No Warranties on Service.
We make no warranties, express or implied, including but not limited to, any implied warranties of merchantability, fitness of the service or device for a particular purpose, title or non-infringement or any warranty arising by usage of trade, course of dealing or course of performance. In addition, we do not warrant that the service or device will be without failure, delay, interruption, error, omission, degradation of voice quality, or loss of content, data, or information. Neither TL Technology Corp nor its officers, directors, employees, affiliates or agents, or any other service provider or vendor who furnishes services, devices, or products to the customer for our service will be liable for unauthorized access to our or your transmission facilities or premises or equipment or for unauthorized access to, or alteration, theft, or destruction of, customer's data files, programs, procedures, or information through accident, fraudulent means, devices, or any other method, regardless of whether such damage occurs as a result of TL Technology Corp's or its service provider's or vendors' negligence. Statements and descriptions concerning our service or device, if any, by TL Technology Corp or TL Technology Corp's agents or installers are informational and are not given as a warranty of any kind.
11.3 Device Warranties and Limitations
11.4 No Credit Allowances for Interruption of TL Technology Corp Service.
We will not give you credit for any interruption of TL Technology Corp service, including international calling services.
11.5 Limitation of Liability.
We will not be liable for any delay or failure to provide service, including 911 Dialing, at any time or any interruption or degradation of voice quality that is caused by any of the following:
Limitation of Liability
Third party omission an act or omission of an underlying carrier, service provider, vendor, or other third party;
Equipment failure equipment, network, or facility failure;
Equipment modification equipment, network, or facility upgrade or modification;
Force majeure force majeure events such as (but not limited to) acts of God, acts of nature, strikes, fire, war, riot, acts of terrorism, and government actions;
Equipment shortage equipment, network, or facility shortage;
Equipment relocation equipment or facility relocation;
Loss of Power service, equipment, network, or facility failure caused by the loss of power to you;
Outages outage of, or blocking of ports by, your ISP or broadband service provider or other impediment to usage of service caused by any third party;
Acts or omissions any act or omission by you or any person using our service or the device provided to you; or
Other causes any other cause that is beyond our control, including, without limitation, a failure of or defect in any device, the failure of an incoming or outgoing communication, the inability of communications (including, without limitation, 911 Dialing) to be connected or completed, or forwarded.
11.6 Disclaimer of Liability for Damages.
In no event will TL Technology Corp, its officers, directors, employees, affiliates or agents or any other service provider who furnishes services or devices to you in connection with our service be liable for any damages, including but not limited to personal injury, wrongful death, property damage, loss of data, loss of revenue or profits, or damages arising out of or in connection with the use or inability to use a device or the service, including inability to access emergency service personnel through the 911 dialing service or to obtain emergency help. These limitations apply to claims founded in breach of contract, breach of warranty, product liability, tort, and any and all other theories of liability. These limitations apply whether or not we were informed of the likelihood of any particular type of damages. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
11.7 Disclaimer of 911 Liabilities.
We disclaim all responsibility for the conduct of local emergency response centers and the national emergency calling center. We do not have any control over any local emergency response center. Therefore, we are not responsible for whether they answer calls using our 911 dialing service, how they answer these calls, or how they handle them. We rely on third parties to assist us in routing 911 dialing calls to local emergency response centers and to a national emergency calling center. We are neither liable nor responsible if the data used by a third party to route calls is incorrect or produces an erroneous result. Neither TL Technology Corp nor its officers or employees may be held liable for any claim, damage, or loss, fine, penalty, cost, and expense (including, without limitation, attorneys fees) by, or on behalf of, you or any third party or user of our service, relating to our service, including, without limitation, 911 Dialing, or your device.
11.8 Limit on total liability.
Our total liability under this agreement will not exceed the service charges for the affected time period. TL Technology Corp will not be responsible for third party fees or charges, including but not limited to, banking fees, overdraft fees, cellular phone or other wire line charges, technician charges, or other similar charges.
12. INDEMNIFICATION AND WAIVER OF CLAIMS.
12.1 Indemnification.
You shall defend, indemnify, and hold harmless TL Technology Corp, its officers, directors, employees, affiliates and agents, and any other service provider who furnishes services to you for our service, from any and all claims, losses, damages, fines, penalties, costs, and expenses (including, without limitation, attorneys fees) by, or on behalf of, you or any third party or user of our service, relating to our service, including, without limitation, 911 Dialing, or your device(s), or use of our service by you or others using your account (whether or not such usage is expressly authorized by you).
12.2 Waiver of Claim or Causes of Action.
You waive all claims or causes of action arising from or relating to our 911 dialing service unless the claims or causes of action arise from our gross negligence, recklessness, or willful misconduct.
12.3 Content.
You are liable for all liability that may arise from the content transmitted to any person, whether or not you authorize it, using your service or device(s). You promise that you and anyone who uses your service and all your and their content comply at all times with all laws, regulations, and written and electronic instructions for using our service and the device.
12.4 Account Information.
You are liable for all liability that may arise from your failure to provide true, accurate, current and complete information and to maintain and promptly update such information. If you provide any information that is, or we have reasonable grounds to suspect is, untrue, inaccurate, misleading, not current or incomplete, we may suspend or terminate or refuse any and all current or future use of the service, or any portion thereof..
13. MISCELLANEOUS LEGAL CONSIDERATIONS.
13.1 Governing Law.
The law of the state of your residence will govern this agreement as well as the relationship between you and us, except to the extent such law is preempted by or inconsistent with applicable federal law. Because this agreement is a transaction in interstate commerce, the Federal Arbitration Act ("FAA"), and not state arbitration law, shall govern the interpretation and enforcement of the arbitration provision in Section 14.
13.2 No Waiver of Rights.
Our failure to exercise or enforce any right or provision of this agreement will not constitute a waiver of the right or provision. TL Technology Corp reserves all of its rights at law and equity to proceed against anyone who uses its services or device illegally or improperly. All determinations by TL Technology Corp under these Terms of Sale and exercise of its rights are made and done in our sole and absolute discretion.
13.3 Survival.
The provisions of this agreement that by their sense and context are intended to survive the termination or expiration of this agreement shall survive.
13.4 No Third Party Beneficiaries.
If you are not a party to this agreement, you do not have any remedy, claim, liability, reimbursement, or cause of action. This agreement does not create any third party beneficiary rights.
13.5 Legal Age.
You promise that you are of legal age to enter into this agreement and that you have read and understand fully its terms and conditions.
13.6 Entire Agreement.
This agreement, including any future modifications to its terms, and the rates for services found on our web site constitute the entire agreement between you and TL Technology Corp. This agreement governs your use of our service, and the use of our services by the members of your household and your guests and employees. This agreement supersedes any prior agreements between you and TL Technology Corp. It also supersedes all prior or contemporaneous statements, understandings, writings, commitments, or representations concerning its subject matter.
13.7 Severability.
If any part of this agreement is legally declared invalid or unenforceable, all other parts of this agreement will remain valid and enforceable. This invalidity or non-enforceability will not invalidate or render unenforceable any other portion of this agreement.
14. DISPUTE RESOLUTION AND BINDING ARBITRATION.
It is important that you read this entire section carefully. This section provides for resolution of disputes through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury.
14.1 Arbitration.
TL Technology Corp and you agree to arbitrate any and all disputes and claims between you and TL Technology Corp Arbitration means that all disputes and claims will be resolved by a neutral arbitrator instead of by a judge or jury in a court. This agreement to arbitrate is intended to be given the broadest possible meaning under the law. It includes, but is not limited to: disputes and claims arising out of relating to any aspect of the relationship between you and TL Technology Corp, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; disputes and claims that arose before this or any prior agreement (including, but not limited to, claims relating to advertising); disputes and claims that may arise after the termination of this agreement; disputes and claims that are currently the subject of individual litigation; disputes and claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and disputes and claims concerning the scope of this arbitration provision. References to " TL Technology Corp," "us" and "you" include our respective subsidiaries, affiliates, agents, employees, predecessors in interest, successors and assigns, as well as all authorized or unauthorized users or beneficiaries of the service under this agreement or any prior agreements between you and TL Technology Corp.
14.2 Informal Resolution of Disputes.
Our customer care department can resolve most customer concerns quickly and to the customer's satisfaction. If you have a dispute or claim against us, you should first contact the TL Technology Corp customer care department by telephone at (626)371-9138 In the event your dispute or claim is not resolved to your satisfaction, you may seek to have that dispute or claim resolved as set forth below.
14.3 Fees and Costs.
If you cannot afford it, TL Technology Corp will advance all arbitration filing fees and arbitrator's costs and expenses upon your written request given prior to the commencement of the arbitration. You are responsible for all additional costs that you incur in the arbitration, including, but not limited to, attorneys or expert witness fees. If the arbitration proceeding is decided in TL Technology Corp's favor, you shall reimburse TL Technology Corp for the fees and costs advanced to you. If the arbitration proceeding is decided in your favor, you will not be required to reimburse TL Technology Corp for any of the fees and costs advanced by TL Technology Corp. If the party elects to appeal an award, the prevailing party in the appeal shall be entitled to recover all reasonable attorneys' fees incurred in that appeal. Notwithstanding anything to the contrary in this arbitration provision, TL Technology Corp shall pay all fees and costs which it is required by law to pay.
14.4 Waiver of Jury Trial.
You and TL Technology Corp agree that, by entering into this agreement, you and TL Technology Corp are waiving the right to a trial by jury.
14.5 Waiver of Class Actions.
You and TL Technology Corp agree that the arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. You and TL Technology Corp agree that you and TL Technology Corp may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You and TL Technology Corp agree that, unless you and TL Technology Corp agree otherwise, the arbitrator may not consolidate more than one person's or entity's claims, and may not otherwise preside over any form of a representative or class proceeding. Despite §13.7 or any other provision in this agreement to the contrary, if this specific waiver of class actions provision, or any portion thereof, is found to be unenforceable, then the entirety of this dispute resolution and binding arbitration provision shall be null and void.
14.6 Statute of Limitations:
You must contact us within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute (except for billing disputes which are subject to section 9.5 of the agreement), or you waive the right to pursue a claim based upon such event, facts, or dispute.
14.7 Exceptions to Arbitration Agreement:
You and we agree:
(a) You may take your dispute to small claims court, if your dispute qualifies for hearing by such court;
(b) If you fail to timely pay amounts due, we may assign your account for collection, and the collection agency may pursue in court claims limited strictly to the collection of the past due debt and any interest or cost of collection permitted by law or the Agreement;
(c) You or we may take any disputes over the validity of any party's intellectual property rights to a court of competent jurisdiction;
(d) Any dispute related to or arising from allegations associated with fraudulent or unauthorized use, theft, or piracy of service may be brought in a court of competent jurisdiction; and
(e) Either you or we may seek any interim or preliminary relief from a court of competent jurisdiction, necessary to protect the rights or property of you or TL Technology Corp, pending the completion of arbitration.
14.8 Modification of Arbitration Provision.
Despite §15 or any other provision in this agreement to the contrary, if TL Technology Corp makes any substantive change to this arbitration provision, you may reject any such change and require TL Technology Corp to adhere to the language in this provision.
15. CHANGES TO THIS AGREEMENT.
We may change the terms and conditions of this agreement from time to time. By subscribing to our service, you agree that we may provide to you by use of electronic communications required notices, agreements, and other information concerning TL Technology Corp, including changes to this agreement. We may give you notice of a change by posting the change on the home page of lttechnology.com, on your account web page or monthly bill, in a newsletter, by e-mail, on the relevant web page of the applicable service, or by other permitted communication. Such notices will be considered given and effective on the date posted. These changes will become binding on you on the date they are posted and we are not required to give you further notice in order for you to continue using our service. By continuing to use the service after revisions are in effect, you accept and agree to all revisions. If you do not agree to the changes, you must terminate your service immediately. Disconnection fees and recovery fees, if applicable, will not be applicable to termination of service due to increases in service plan prices or other material changes if your account is in good standing and you call us to terminate within 30 days after posted notice of the change. Increases in usage rates, taxes, surcharges such as the Federal Program Fee, or discretionary billable charges (including for add-ons, features, or non-payment) will not be subject to waivers of disconnection fees and recovery fees. When posted, this agreement supersedes all previously agreed to electronic and written terms of service, including, without limitation, any terms included with the packaging of your device. It also supersedes any written terms provided to retail customers with retail distribution, including, without limitation, any written terms in the packaging of your device. If you want to withdraw your consent to receive notices electronically, you must discontinue your use of TL Technology Corp services. If you continue to use our service, we will consider this your acceptance of any changes.
16. Voicemail.
Each voicemail message recorded by TL Technology Corp shall be retained for a minimum of three months from the date the message was recorded. TL Technology Corp retains the right to purge all voicemail messages after this minimum retention period.
17. Force Majeure.
TL Technology Corp is not responsible or liable to you for its failure to perform any of its obligations contributed to by causes or circumstances beyond its reasonable control including, without limitation, Internet outages, communications and cable outages, failure of third party services or products that interface or interact with the Services, labor strikes, lockouts, supply shortages, earthquake, fire, flood, war, act of God, criminal acts (e.g. computer hacking that circumvents reasonable security measures), bankruptcy of merchants or licensees, or any acts of governmental bodies or authorities.
18. You agree to conduct electronically the particular transaction into which you thereby enter including, without limitation, entering into this Agreement;
18.1 You have read and understand the electronic copy of electronic contracts, notices and records,
Including, without limitation, this Agreement, and any policies and any amendments hereto or thereto;
18.2 You agree to, and intend to be bound by, the terms of the particular transaction into which you
there by enter;
18.3 You are capable of printing or storing a copy of electronic records of transactions into which you
enter including, without limitation, this Agreement and any amendments hereto; and,
18.4 You agree to receive electronically information about the Services and other electronic records into which you thereby enter including, without limitation, this Agreement.
TERMS AND CONDITIONS (Support Services)
REMOTE SERVICES
(a) General Services: TL Technology Corp will attempt to diagnosis your technology problem, provide an estimate of applicable service fees (plus applicable taxes), and then provide you with a technology solution over the telephone or via the Internet. In certain cases, however, problem diagnosis and support may not be completed because of a problem with your computer or its configuration that is beyond our control.
(b) Remote Support Services: Remote support services may be offered to you over the telephone or via the Internet if your PC was built within the last four years, you have a working cable or DSL high speed Internet connection, and your operating system is Windows 2000 or newer. If you elect to receive remote support, then TL Technology Corp remotely logs on through your high-speed Internet connection to view your computer desktop from the TL Technology Corp Covert Operations Center. TL Technology Corp stays in contact with you to keep you fully briefed on every step of the process as your technology problem is resolved. Remote support may involve the installation of software on your computer that will allow TL Technology Corp to provide the remote support services. By electing to receive remote support, you agree to allow TL Technology Corp to use whatever tools deemed necessary to repair your computer, including remote access. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer.
(c) Software Demand Services: Software demand services may be offered to you by TL Technology Corp. If you elect to receive software demand services, you are electing to purchase software downloads. In such event, TL Technology Corp will transfer you to a third party who will provide you with information about the software and who will collect your payment information. TL Technology Corp transfers you, at your request, to the third party for your convenience; however, TL Technology Corp does not warrant or make any representation about the services or software provided by the third party. Ask about the third party’s privacy policy as it is different from the privacy policy that applies to TL Technology Corp’s collection and use of your personal information. Also ask about the service and software warranty applicable to the software download you receive from the third party as that warranty differs from TL Technology Corp’s service warranty.
(d) Your Responsibility: You understand and agree that prior to contacting or allowing TL Technology Corp to perform diagnostic repair or other services on your computer, it is your responsibility to back-up the data, software, information or other files stored on your computer disks and/or drives. You acknowledge and agree that TL Technology Corp shall not be responsible under any circumstance for any loss or corruption of data and/or software.
SERVICE LIMITATIONS; LIABILITY
(a) LIMITATIONS TO SERVICE: TL TECHNOLOGY CORP RESERVES THE RIGHT TO REFRAIN
FROM PROVIDING ANY OR ALL REQUESTED REMOTE SERVICES AND INSTEAD REFUND YOUR
PAYMENT, WHOLLY OR IN PART, ON THE BASIS THAT YOUR TECHNICAL NEEDS OR OTHER
REQUIREMENTS ARE UNUSUAL OR EXTENSIVE AND BEYOND THE SCOPE OF THIS SERVICE
AGREEMENT AS REASONABLY DETERMINED BY TL TECHNOLOGY CORP.
(b) FORCE MAJEURE: If TL Technology Corp's ability to render remote services is impaired by you or circumstances beyond the control of TL Technology Corp, TL Technology Corp may choose not to provide or to discontinue remote services.
(c) LIMITATION OF LIABILITY: To the extent permitted by law, you agree that TL Technology Corp’s total liability for damages related to its remote services is limited to the total amount you pay for the remote services, and you release TL Technology Corp from liability for any indirect, incidental, special, or consequential damages. TL TECHNOLOGY CORP IS NOT LIABLE FOR LOSS, ALTERATION, OR CORRUPTION OF ANY DATA OR FOR YOUR INABILITY TO USE YOUR COMPUTER EQUIPMENT OR OTHER PRODUCT.
SERVICE WARRANTY
If you are not satisfied with remote services
received from TL Technology Corp, please call (626) 371-9138 for resolution.
We warrant our remote services for 5 days following the date you received
remote service; however, for repairs necessitated by a virus or spyware, the
service warranty is valid only if the anti-virus and anti-spyware protection
for your product is installed or updated during the repair or promptly
thereafter (i.e., before you connect again to the Internet). If there is a
problem with the service provided by TL Technology Corp and if you notify us
within the warranty period, we will work to remedy your problem quickly and
at no additional cost.
PAY FOR SUPPORT
(a) Services: TL Technology Corp will attempt to diagnose and solve problems
over the telephone for an applicable fee. In certain cases, however, this
may not be possible because of problems with your computer or its
configuration that are beyond our control.
(b) User Responsibility: You understand and agree that before TL Technology Corp performs diagnostic repair on your computer, it is your responsibility to back up the data, software, information, or other files stored on your computer disks and/or drives. You acknowledge and agree that TL Technology Corp shall not be responsible under any circumstance for any loss or corruption of data and/or software.
IN-HOME COMPUTER SERVICE
INSTALLATION AUTHORIZATION
For on-site services, a person at least 18 years of age must be present
during the entire time period services are provided. If no adult is present
when the TL Technology Corp agent arrives, services will be denied and a $99
cancellation charge will be assessed.
RESPONSIBILITY
It is your responsibility to back up all software
and data on your computer's hard drive(s) and/or any other storage devices
before the TL Technology Corp agent arrives. TL Technology Corp and/or its
third-party service provider shall not be responsible at any time for any
loss, alteration, or corruption of any software, data, or files.
ACCESS
The TL Technology Corp Agent must have 1) access to your residence or
business and the computer(s) and/or peripheral(s) to be serviced, 2) your
consent and cooperation to enter your residence or business, 3) a safe
working environment, work space, and 4) electrical power. If the TL
Technology Corp Agent determines that these conditions have not been met,
services will be denied and a $99 cancellation charge assessed.
PAY-FOR-SUPPORT AND IN-HOME SERVICE TERMS
SERVICE LIMITATIONS
TL Technology Corp and/or its third-party service providers reserve the
right to refrain from providing any or all services ordered and refund the
customer's payment, wholly or in part, if minimum system requirements are
not met or if technical conditions (such as wiring difficulties or physical
barriers) or customer requirements are unusual, extensive, or beyond the
scope of this service agreement as reasonably determined by TL Technology
Corp and/or its third-party service provider.
FORCE MAJEURE
If TL Technology Corp and/or its third-party service provider's ability to
render services is impaired by circumstances beyond the control of TL
Technology Corp and/or its third-party service provider, TL Technology Corp
and/or its third-party service provider may choose not to provide services.
LIMITATION OF REMEDY
Under no circumstances shall TL Technology Corp, and/or its third-party
service provider be liable to you or any other person for any damages,
including without limitation any indirect, incidental, special or
consequential damages, expenses costs, profits, lost savings or earnings,
lost or corrupted data, or other liability arising out of or related to the
services provided by TL Technology Corp and/or its third-party service
provider or out of the installation, de-installation, use of, or inability
to use your computer equipment, hardware, peripherals, or the network as a
result of the services provided hereunder.
TL Technology Corp shall not be liable for any failure or delay in performance due to any cause beyond its control. If TL Technology Corp’s ability to render services is impaired by your failure to cooperate or circumstances beyond the control of TL Technology Corp, TL Technology Corp may choose not to provide services. Service can also be denied if dangerous or unhealthy conditions are present including possible code violations. For any un-installation services provided, TL Technology Corp shall not be responsible for repairing any damage or changes made to your residence.
LIMITATION OF LIABILITY & RELEASE
By signing this form, you agree to release and hold harmless, TL Technology
Corp, and/or its third-party service provider from and against any loss,
liability, or damage, including without limitation, any indirect,
incidental, special or consequential damages, expense, costs, profits, lost
savings or earnings or liability that you, the owner, or lessee may suffer
arising out of, or related to, the services provided by TL Technology Corp.
This includes but is not limited to data loss or lack of function in any
component or element of your computer system and/or peripherals, any changes
or alterations to your residence (for example, changes to walls, baseboards,
floors, etc.) as a result of TL Technology Corp and/or its third-party
service provider's agents, partners, and/or third-party service providers,
regardless of the warranties, disclaimers, and waivers particular service
and shall constitute liquidated damages and are a reasonable estimate of
damages to you. Some states do not allow limitations or release of certain
damages or liability, so the above limitation of liability and release may
not apply to you.
CHANGES AND CANCELLATIONS
To change your order: You must contact TL Technology Corp at (626) 371-9138
To cancel your order: You must contact TL Technology Corp (626) 371-9138 at least 2 hours prior to the scheduled service. The payment amount will be fully refunded in the manner the purchase was paid.
TERMS AND CONDITIONS (CCTV Services)
All orders are subject to review and acceptance by TL Technology Corp. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TL Technology Corp reserves the right at any time after receipt of your order to accept or decline your order for any reason. TL Technology Corp reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, TL Technology Corp shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. TL Technology Corp shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, TL Technology Corp shall immediately issue a credit to your credit card account in the amount of the charge.
Return policy and limited guarantee against defects
Every third party product you buy from TL Technology Corp is backed first by the product manufacturer’s warranty. TL Technology Corp's 30 day limited warranty against defects, may also apply. TL Technology Corp's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacture or TL Technology Corp. Leased merchandise is not eligible for this warranty. Hardware confirmed as defective by the product manufacture or TL Technology Corp will either be exchanged or repaired at our sole discretion within the first 30 days of ownership only. After 30 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture.
If customer wishes to return a item that is not defective for any reason within the first 30 days on the invoice TL Technology Corp will charge a minimum 20% restocking fee and the remaining balance will be held in the form of a store credit only. No cash/credit card refunds. After 30 days no returns will be accepted for any reason.
For assistance or to exchange a defective product please call (626) 371-9138. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee of not less than 25% for damaged or incomplete returns. DVR systems are custom built and are not returnable for credit. Returned items that show evidence of abuse, neglect, misuse or faulty installation will result in a voided warranty, and the products will only be returned to you at your shipping expense. This warranty will not apply to defects or damage resulting from; improper or inadequate maintenance or neglect by customer; customer-supplied parts; unauthorized modification or misuse; operation outside of the environmental specifications for the products; improper site preparation and maintenance; product which have been modified or incorporated into other products; use of other companies’ parts or accessories, either new or remanufactured. Any alterations to the unit voids all warranty and obligation. No returns will be accepted without an RA number issued by TL Technology Corp or when the product manufactures or distributors return policies supersede ours. You will be responsible for all shipping and insurance charges when returning any items. Shipping charges are non-refundable.
Pricing
We make every attempt to avoid errors in pricing and product information. If a mistake does occur, we reserve the right to correct it, and we apologize for any inconvenience it may cause. All prices listed on this site are in U.S. dollars. Interim markdowns may have been taken, and the original price may not have resulted in actual sales.
Regarding Bundles
Bundled items are included while supplies last. Items of similar or greater value may be substituted.
Warranty Limitations
There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein.
Limitation of Liability
In no event shall TL Technology Corp.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. It is the responsibility of the buyer to ascertain and comply with all applicable local, state and federal laws in regard to the profession and use of any items purchased. Consult an attorney regarding such laws before placing an order. Check your local state law for audio recording. By placing an order, the buyer represents that he or she is of legal age and agrees to use the product only in a lawful manner. We assume no liability associated with product usage.